you can't phone a friend and none of the other suggestions work so you're just going to go ahead and write an email with quite a few points in it............ remember:
YOU DON'T HAVE TO REPLY TO EVERY POINT
- Don't look at the original email/text which set off your anger. Instead work out the most important things you need to say right now.
- Write the email, broken into parts.
- Try to work out what need of yours you are trying to meet in each part - if it doesn't seem likely that the reply from the other person will meet that need - delete!
- Email it to yourself
- Imagine you are the other person reading the email - does each part meet any need of yours? If not - delete.If yes - clarify that you are hoping to meet that need of the other person's.
- You'll then (hopefully) be left with just 1-3 paragraphs that may meet a need of both yours and the other persons, and contain a simple, doable request.
Photo credit: Tambako the Jaguar, www.flickr.com
